At A Parisian Affair, we are committed to providing a smooth and transparent shopping experience. Please review our Return & Refund Policy below.
Return Policy
We offer a 30-day return policy. You have 30 days from the date you receive your item to request a return.
To be eligible for a return, your item must:
- Be unused, unworn, and in the same condition as received
- Be in the original packaging with all tags attached
- Include a receipt or proof of purchase
How to Initiate a Return
To start a return, please contact us at:
Email: info@aparisianaffair.shop
Phone: +1 903-739-2858
Important: Please contact us before returning any item. Our support team will provide return instructions and confirm the correct return process.
Return Address:
140 N Main St, Paris, TX 75460, United States
Return Shipping Costs
- Customers are responsible for return shipping costs
- If the item is defective, damaged, or incorrect, we will cover the return shipping cost
- No restocking fees are charged
Damaged, Defective, or Incorrect Items
Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us within 24 hours of delivery. We will evaluate the issue and provide a suitable resolution.
Exchanges
The fastest way to exchange an item is to return the original product and place a new order once your return is approved.
Lost Packages
If your package is lost in transit:
- We will replace your order if the correct shipping address was provided
- If you request a refund, it will be processed after 30 days if the package is not received
- Our support team will monitor the shipment and provide updates
Non-Returnable Items
The following items may not be eligible for return (where permitted by law):
- Personalized items
- Discounted or sale items
- Gift cards
Refunds
Once we receive and inspect your return, we will notify you whether your refund is approved or rejected.
If approved:
- Refunds will be issued to the original payment method
- Processing time: within 10 business days
- Your bank or credit card provider may take additional time to process the refund
If more than 10 business days have passed since approval, please contact us at:
info@aparisianaffair.shop
Cancellations
- Orders can be canceled within 2 hours of purchase free of charge
- If the order has already shipped, please follow the return process
Business Information
Contact Information
Store Name: A Parisian Affair
Phone: +1 903-739-2858
Email: info@aparisianaffair.shop
Address: 140 N Main St, Paris, TX 75460, United States
Business Hours:
Monday – Friday: 10:00 AM – 5:00 PM
Saturday – Sunday: Closed
Time Zone: Central Standard Time (GMT -06:00)
Customer Support Response Time: Within 24 hours
